Testimonial

Heppner leverages GAC Car Fleet’s native connectivity to modernise its fleet management

“Thanks to the native connectivity of GAC Car Fleet, we can plan for maintenance operations, make drivers responsible for their acts and ensure reliable data input without the need for manual intervention.”

Julie Cardine, Senior Rolling Stock and Accessories Buyer, Heppner

Heppner key figures

Fleet size Type of fleet EmployeesSector Country
1,810 vehicles 420 light vehicles
1,390 heavy duty vehicles
3,570Transport & logistics France, Spain, Germany, Belgium, the Netherlands, Switzerland, Senegal,
Hungary,
UK

A major challenge: centralising and ensuring reliability

Prior to switching to GAC Car Fleet, the Heppner Group managed its rolling stock fleet using separate software solutions. This led to a lack of visibility, potential errors and complexity in keeping extra costs under control.

“One of the first things we noticed was the lack of a consolidated overview of our fleet.”

Our aim was clear: to centralise, structure and professionalise fleet management. GAC Car Fleet was chosen for its ability to integrate light and heavy goods vehicles and to automatically connect usage data.

Controlling maintenance and mileage data

With over 1,800 vehicles to manage (including 1,390 HGVs), Heppner has to deal with a fleet spread across France and used by employees for a wide range of purposes. One initial observation was clear: drivers don’t always carry out scheduled maintenance, leading to costly breakdowns not always covered by the manufacturer warranty.

“We had some very large bills for vehicles that hadn’t been serviced on time.”

Native connectivity: a strong driver of optimisation

Heppner is currently deploying GAC Car Fleet’s native connectivity to meet a number of needs:

  • Automatic mileage tracking, particularly for electric vehicles
  • Dashboard alerts transferred to prevent maintenance oversights
  • Driver accountability integrated into the internal guide and communicated via the MyCarFleet mobile app
  • Traceability of vehicle use, making it easier to return vehicles and manage fines

“Thanks to native connectivity, we are moving from reactive to proactive management: data is available in real time, enabling us to plan for, control and manage our fleet effectively.”

The use of native connectivity integrated into the GAC Car Fleet ecosystem

Heppner uses native connectivity in synergy with other key modules:

  • Exhaustive fleet inventory, including mileage data
  • Scheduled maintenance alerts, soon to be automated by email
  • Renewal campaigns managed with reliable data
  • Detection of contractual discrepancies to better adjust amendments

“Thanks to GAC Car Fleet, we can monitor returns, detect any non-compliance and adjust our contracts to actual conditions.”

Immediate impacts and a long-term strategy

Thanks to GAC Car Fleet, Heppner can now:

  • save time and improve responsiveness;
  • reduce the hidden costs associated with maintenance delays;
  • embark on a structured energy transition, with 40 EVs already in the fleet;
  • lay the foundations for sustainable, analytical vehicle fleet management.